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Q1. What are your main products?

We specialize in ODM/OEM services for beauty and wellness devices, offering a full range of customizable solutions for international brands. Our main product categories include facial beauty devices, body shaping massagers, head care tools, oral care products, and facial cleansing devices.

These cover a wide spectrum of functions such as RF skin tightening, EMS face lifting, LED light therapy, ultrasonic deep cleansing, nano mist hydration, and IPL hair removal. For body and scalp care, we provide solutions integrating vacuum suction, red light therapy, electric massage, and moxibustion technologies.

In oral care and cleansing, our products feature high-frequency sonic vibration, soft bristle designs, pressure sensors, and dual-mode deep cleansing systems. With strong R&D capabilities and mass production support, we are committed to delivering innovative, high-quality products that align with your market goals.

A trusted partner of global beauty brands for 22 years.

Q2. Are you a factory? Where is your factory located?

Yes, we are a factory with our own facility. Our factory is located in Liaobu Town, Dongguan City, Guangdong Province, China. The factory covers an area of 20,000 square meters and is equipped with advanced production equipment and digital production lines to ensure efficient and high-quality manufacturing.

Q3. Who are your clients?

Thank you for your interest! Due to confidentiality, we cannot disclose specific client names. However, we have established long-term partnerships with many internationally renowned brands and industry leaders in beauty, health, and personal care. If you have specific needs or would like to learn more about our experience in certain industries, we can provide further information to help you better understand our capabilities.

Q4. Do you have export qualifications?

Yes, we have comprehensive export qualifications and extensive international business experience.
Export qualifications: We hold official export certificates to ensure our products meet global market entry requirements.
Global partnerships: We have stable partnerships in over 100 countries and participate in more than 10 domestic and international exhibitions annually. We also work with reliable logistics partners to ensure safe and timely delivery.

Q5. Can you handle small orders? What is your MOQ?

We have a dedicated sample production team to handle small/urgent orders. For some of our models, we can accept small batch orders. For other custom products, the MOQ depends on the complexity. Please provide your specific requirements for further evaluation.

Q6. Can you provide customized solutions?

Absolutely! We offer customized solutions tailored to your needs to ensure the product meets your expectations. Please let us know your requirements.

Q7. Do you have your own surface treatment factory?

Due to environmental regulations, surface treatment factories (e.g., painting/plating) in Dongguan are strictly controlled and usually located in remote areas. We partner with professional surface treatment factories to ensure quality and compliance.

Q8. Can you provide samples?

Of course! We are happy to provide samples for testing.
Quick response: We have a dedicated small-batch sample team to handle urgent requests, with samples available in as little as 3 days.
Strict control: We follow ISO process control procedures and track sample history to ensure stable quality.
Please let us know the specific sample model or features you need, and we will prepare the most suitable sample for your testing requirements.

Q9. How do you ensure technological leadership?

We collaborate with dermatologists in Singapore and optoelectronic experts in China to continuously explore new technologies, materials, and processes. With over 20 years of R&D experience and more than 200 patents, we ensure our technology remains at the forefront of the industry.

Q10. What is your warranty and after-sales service?

Thank you for your interest in our products! Our warranty and after-sales service policies are as follows:
Warranty period: Our electronic products typically come with a 1-year warranty, though the exact period may vary by product type.
After-sales service: During the warranty period, if the product has non-human-caused quality issues, we provide free repairs or replacements.

young@ace-tec.com

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